Account Login
Close this window

Malpractice and Maladministration Policy

This policy has been developed to fall in line our awarding bodies procedures for dealing with cases where any kind of malpractice and/or maladministration is suspected or alleged, and where there are reasonable grounds for that suspicion or allegation. It is designed to ensure that any such cases are thoroughly investigated and that appropriate action is taken where necessary.

Malpractice and Maladministration

Malpractice may be defined as deliberate wrong doing or misconduct. 

Maladministration may be defined as inefficient, bad or dishonest management or administration. This may or may not be deliberate. The two can overlap.

The following list is not exhaustive, but is intended to give examples of malpractice / maladministration within the context of training, assessment and certification. 


        falsifying records

        pretending to be someone else

        failing to disclose a medical condition which might jeopardise the safety of themselves or other people

        selling, lending or otherwise misusing skills identity cards

        cheating during assessment

Centres, Instructors or Assessors 

        giving deliberately misleading information

        failing to carry out assessments as required for the qualification concerned

        breach of confidentiality of assessment materials (including loss or theft)

        copying test papers without authorisation

        failing to carry out adequate internal quality assurance procedures

        submitting false claims for certificates or skills identity cards

        failing to co-operate with anyone carrying out quality assurance checks

        misusing the awarding organisations logo or materials

        failing to act in accordance with the conditions of approval as an instructor, trainer, assessor or centre

Awarding organisations require that Centres, Instructors, Assessors and External Verifiers report any cases of suspected malpractice and/or maladministration to them. 

Once reported to them their procedures will take over the process of investigation and their resultant findings will be the ultimate decision.

In the event of malpractice or maladministration being confirmed Up to Speed Training & Assessment Ltd will conduct a full review of their processes and procedures, this will include consideration of the potential impact on other learners, and implement any required remedial action to eliminate the possibility of re-occurrences.


ISO 9001
Payment methods