Malpractice and Maladministration Policy

This policy has been developed to fall in
line our awarding bodies procedures for dealing with cases where any kind of
malpractice and/or maladministration is suspected or alleged, and where there
are reasonable grounds for that suspicion or allegation. It is designed to
ensure that any such cases are thoroughly investigated and that appropriate
action is taken where necessary.

Malpractice and Maladministration

Malpractice may be defined as deliberate
wrong doing or misconduct.

Maladministration may be defined as
inefficient, bad or dishonest management or administration. This may or may not
be deliberate. The two can overlap.

The following list is not exhaustive, but is
intended to give examples of malpractice / maladministration within the context
of training, assessment and certification.


falsifying records

pretending to be someone else

failing to disclose a medical condition which might jeopardise the
safety of themselves or other people

selling, lending or otherwise misusing skills identity cards

cheating during assessment

Instructors or Assessors

giving deliberately misleading information

failing to carry out assessments as required for the qualification

breach of confidentiality of assessment materials (including loss or

copying test papers without authorisation

failing to carry out adequate internal quality assurance procedures

submitting false claims for certificates or skills identity cards

failing to co-operate with anyone carrying out quality assurance checks

misusing the awarding organisations logo or materials

failing to act in accordance with the conditions of approval as an
instructor, trainer, assessor or centre

Awarding organisations require that Centres,
Instructors, Assessors and External Verifiers report any cases of suspected
malpractice and/or maladministration to them.

Once reported to them their procedures will
take over the process of investigation and their resultant findings will be the
ultimate decision.

In the event of malpractice or maladministration being confirmed Up to
Speed Training & Assessment Ltd will conduct a full review of their
processes and procedures, this will include consideration of the potential
impact on other learners, and implement any required remedial action to
eliminate the possibility of re-occurrences.