Quality Policy

Up To Speed Training & Assessment Limited (the
‘Organisation’) aims to ensure that its products and the services it provides
meet client needs at all times in accordance with contractual requirements, its
policies and procedures. 

The Organisation’s management operates a Quality Management
System that has gained ISO 9001 : 2008 certification, including
aspects specific to the provision of training, assessment and consultancy
services, and is committed to:

1.     Develop and improve its Quality
Management System

2.  Continually improve the
effectiveness of the Quality Management System

3.     The enhancement of :

a.             
Product
quality, specification, and integrity

b.             
Logistics

c.             
Client
satisfaction

d.             
Supplier
performance

e.             
Risk
minimisation
 

Up To
Speed Training & Assessment Limited has a continuing commitment to:
 

1.   Ensure that client needs and
expectations are determined and fulfilled with the aim of achieving client
satisfaction

2.    Communicate throughout the
Organisation the importance of meeting client needs and all relevant statutory
and regulatory requirements.

3.     Establish the Quality Policy and
its objectives

4.     Ensure that Management Reviews not
only set but review the quality objectives, and report on the Internal Audit
results as a means of monitoring and measuring the processes and the
effectiveness of the Quality Management System

5.     Ensure the availability of
resources
 

The
Organisation complies with all relevant statutory and regulatory requirements,
and constantly monitors its quality performance, implementing improvements when
appropriate. 

All
personnel understand the requirements of this Quality Policy and abide with the
requirements of the Quality Management System as defined in this Quality
Procedures Manual.  This Quality
Policy is regularly reviewed in order to ensure its continuing
suitability. 
 




































































Copies are
made available to all members of staff along with copies of the minutes of
Management Reviews, or extracts thereof, in accordance with their role and
responsibilities as a means of communicating the effectiveness of the Quality
Management System. 

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